In 2010, we launched our “Vital Telecoms” division in response to the the rapidly converging world of business IT and business telecommunications infrastructure.
The rise in popularity and quality of of VoIP based systems, the increasingly advanced capabilities of “Computer Telephony Integration” solutions and the lack of IT and networking skills required to effectively deploy these systems in the traditional telecoms market mean that Vital are ideally placed to help businesses understand these latest technologies and ensure that their telecoms platform develops apace with their IT systems and makes the most of the technologies now available.
Vital is a “full service”, Ofcom registered, business telecommunications provider able to offer a full set of telecoms services including line rental and call packages, system maintenance, connectivity and more.
Today, our telecoms proposition is focussed on our Vital Horizon Hosted solution for small businesses and our expertise in full Unified Communications solutions.
Unified communications is a term used to describe the integration of a number of technologies designed to keep your team in touch with each other, with customers, with suppliers and business partners.
Unified Communications solutions can include traditional voice calling, instant-messaging, video messaging & conferencing, voicemail, mobility and more.